Terms of Service

Effective date: September 25, 2026

Please read these Terms of Service (“Terms”) carefully before using the My Renewed Health website or telehealth services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About Our Services

My Renewed Health provides telehealth-based clinical services to patients located in Florida. Services include medically supervised GLP-1 weight management and vitamin injection therapies. All clinical care is provided by licensed Florida healthcare providers.

Our services are not a substitute for emergency medical care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

2. Eligibility

To use our services, you must:

• Be at least 18 years old or the legal age of majority in your jurisdiction.
• Be located in the state of Florida at the time of your telehealth visit.
• Provide accurate, complete, and current health and contact information.
• Agree to comply with these Terms and all applicable laws and regulations.

3. Telehealth Consent

By using our services, you consent to receive care via telehealth. You understand that telehealth involves the delivery of healthcare services using electronic communications and that it may have limitations compared to in-person care. You agree to participate honestly and to provide complete information during your consultations.

4. Medical Disclaimer

The information on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Individual results vary. Treatment decisions are made following a comprehensive clinical evaluation. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

5. Payments, Cancellations, and Refunds

My Renewed Health operates as a cash-pay practice. Fees for services are discussed and agreed with you during your consultation. Payment is required before services are rendered unless otherwise agreed in writing. We bill by invoice, and card payments are processed securely by Stripe. We never see or store your full card number.

A consultation does not guarantee a prescription. Treatment decisions, including whether medication is appropriate, are made by your provider after a clinical evaluation. Fees for a completed consultation are owed whether or not medication is prescribed.

Cancellations. You may cancel or reschedule up to 24 hours before your visit for a full refund of any amount you prepaid. Visits cancelled with less than 24 hours’ notice, and missed visits, may not be eligible for a refund.

Refunds. To request a refund, email info@myrenewedhealth.com or call or text (813) 388-8332. Approved refunds go back to your original payment method, usually within 5–10 business days.

If you have a concern about a charge, please contact us first so we can make it right.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of My Renewed Health or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, My Renewed Health and its providers, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. Our total liability to you for any claim arising from these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless My Renewed Health and its providers, officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of our services or violation of these Terms.

9. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising from these Terms or our services shall be resolved exclusively in the state or federal courts located in Florida.

10. Changes to These Terms

We may update these Terms from time to time. The effective date at the top of this page will reflect the most recent revision. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

11. Contact Us

If you have questions about these Terms, please contact us at info@myrenewedhealth.com or call (813) 388-8332.